Use our contact form to send a few clear photos, the approximate size, fabric type if known, and a short note about your concerns. We’ll reply with an estimate or ask for any detail we need.
Frequently asked questionsGood questions.
Good questions.
Straight answers.
Everything you need to feel comfortable before inviting us into your space.
Need to know
Before your appointment
Still wondering about something? We’re always happy to help.
Ask us a questionMost pieces are ready in roughly 4–8 hours, depending on fabric, airflow, temperature and the treatment performed. We’ll give you specific care guidance at your appointment.
No restoration company can promise that. Results depend on the stain, fabric and previous treatments. We set realistic expectations before starting and prioritize the safety of your piece.
We choose products and methods with the household in mind and explain any aftercare or wait times. Tell us about sensitivities, pets or other concerns when booking.
Our core area includes Kelowna and West Kelowna, with nearby Okanagan communities available by arrangement. A travel fee may apply outside our core area.
Please remove small items, throws and cushions that aren’t being treated, and create a clear path to the piece. We’ll take care of the rest.